PayPal Business Standard Account

Setup your PayPay Business Standard Account…

25 Comments

  1. Hi Jan. After updating my API info and testing my cart checkout, I am seeing a “1002 – Security header is not valid” message (and email). Any idea how I can resolve this issue? Thank you!

    Reply
    • Hi Marc,

      That message usually means the API signature isn’t entered correctly. Have you re-entered it?

      Jan

      Reply
  2. Hi Jan,
    Thanks for all the clear, detailed instructions. I am FINALLY at the Pay Pal page (yeah!!!). I think I have it set up correctly but when I try to buy something from my store, I get a message that I do not have API permissions??? I tried following your directions to Cynthia and I got as far as your telling her to find the View the API Signature link but could not find the View API Signature link. Not sure what to do next. Thanks for any help

    Reply
    • Hi Jackie,
      Sorry for the delay in answering. We were traveling yesterday afternoon, then had no internet due to storms last night. My iphone wouldn’t even connect. Here’s some suggestions for you…In PayPal make sure you have confirmed your bank account and also confirmed your email address. You won’t be able to get your API Signature if you haven’t done both. You may see where it asks you to choose Option A Or Option B. If you expand Option A you will see a choice to “Get Your API Credentials”. Click on that. Then you should choose Request API Signature. If none of this works, please call PayPal. They have good customer service. Tell them you are trying to get your API Signature for your website shopping cart. That includes 3 items…API Username, API Password, and API Signature. Please let me know if you need my help with this.
      ~~Jan

      Reply
  3. Hello Jan! I was following on the tutorial for the API. When I went to my selling tools and hit the Update button for API access, I was given a page that said request API credentials or grant API permission for an ecommerce solution. I did not see view API signature anywhere. The bank account I have was already confirmed with paypal and my email was too. Do I just need to wait awhile and try again? I have a screen shot of the page but I couldn’t attach to this message.

    Reply
    • Hi Samantha,
      Try following this path to your API Credentials:
      Login to Paypal at paypal.com and then click on Profile at the top right. Click on Profile and Settings. On the left side of the page click on My Selling Tools. Find API access in the list of items and to the right of it click update. Find the link that says View API Signature and click on it. Click on the word Show on each credential, copy and paste each credential into the backend of your site at WooCommerce>Settings>Checkout>Paypal Express Checkout. Be sure to save the page.

      If needed call PayPal and make sure all is okay with your account. Also let me know if you still have issues.

      ~~Jan

      Reply
      • Hey Jan!
        I think that I now have it set up correctly with my credentials as copied. Not sure if there was a way I could test it. Just crossing my fingers for now.

        Reply
        • Hi Samantha,
          It appears to me that your cart is working fine. I put an item in your cart, clicked the PayPal button to check out and it took me to where I could pay with a credit card or with PayPal. I didn’t follow through with the purchase. However, you can test the process all the way through. I test by lowering the price of an item or 2 to $1.00 or less, adding them to the cart, and then I purchase. I usually purchase with a credit card. With this test I can see what email the customer receives after buying and I see what I, the seller, receives by email when something is bought. I then go into my PayPal account and refund the purchase. If you lower the price of items for this test don’t forget to change the prices back to the true price.
          ~~Jan

          Reply
  4. Hi, Jan!
    I am currently in the process of setting up my Paypal account. It requires me to use an e-commerce solution. However, it requires me to build my store. I am confused on this option because our website has our store established. Should I use this option? What are API credentials? Do we need them?

    Reply
    • Hi Cynthia,
      You don’t need an e-commerce solution and your store is already built. Login to Paypal at paypal.com and then click on Profile at the top right. Click on Profile and Settings. On the left side of the page click on My Selling Tools. Find API access in the list of items and to the right of it click update. Find the link that says View API Signature and click on it. Click on the word Show on each credential, copy and paste each into WooCommerce>Settings>Checkout>Paypal Express Checkout in the Live API fields. Be sure to save the page. There’s a tutorial that shows where to put these Live API credentials.

      Let me know if you have further questions!
      ~~Jan

      Reply
  5. Jan:
    as I set up my web site I used my personal email address. Can I use that address to set up the business PayPal account. Does that address qualify as “unique”, or should I set up a new address just for business. Also if I need a new business email address should I replace what I have on the dashboard with this new address. Next do I need a new business banking account or can I use my personal account. What is the correct way to establish these things and finally can I use my home address as my business address?

    Reply
    • Larry,
      Use your personal email address for PayPal if you want to do so. I think you can’t set up 2 Paypal accounts with the same email address. You can leave the one you have on your site as is. As for banking accounts, you might confer with your accountant on that. Until you do, if you want to use your personal account now change to business later, I’m sure you could do that. Yes, you can use your home address as the business address.

      Reply
  6. Jan, I am on the payment set up page of Pay Pal. I am not sure which option, A or B to choose, since you say in the tutorial we already have a button. Please assist. Thanks so much.

    Reply
    • Jacqueline, can you describe option A and option B? I don’t remember what they are. ~~Jan

      Reply
    • This is what the options say:
      Now, how do you want to set up PayPal on your website?
      Option A:Work with an e-commerce solution that’s already integrated with PayPal
      Option B:Add HTML buttons to your website yourself

      Reply
      • Jacqueline, do you have to make this choice to set up your business account? Or is your account already set up at this point? Please let me know.

        Our shopping cart, WooCommerce, is already installed on our sites. We have a button on there already. You will be putting your PayPal live account API credentials in WooCommerce after your paypal account is set up and bank connection is confirmed.

        I’m not sure which to tell you to choose or if it matters. You can always call PayPal. You can actually talk to a human. Just tell them what I said in the previous paragraph. If you choose to call please let me know which option they tell you to choose.

        ~~Jan

        Reply
  7. Hi Jan-
    I noticed the tutorial revision states that we do not need to create a button, but in the process of setting up my paypal business account this is a step I cannot seem to skip and complete my setup. My two options are to work with a partner that is pre-integrated with paypal (woocommerce is not listed) or create a button using HTML. Am I supposed to do one of these things, or skip it entirely? Is there more info on another tutorial?

    Natalie

    Reply
    • Hi, Natalie!
      You don’t need to do either of those. Hopefully it will let you skip these two things. Let me know if you have other issues.

      Jan

      Reply
  8. Happy New Year Jan. Your tutorials are so very clear and easy to follow. Thanks so much!
    Judy Copes

    Reply
  9. I have a personal paypal account. It seems it will let me set up a business one off of my personal login -do you think this is a good idea or should I set up a totally new one?

    Shaundele

    Reply
    • Shaundele, I’m sorry but I can’t give you advice on this question. It’s a personal preference and a question that your accountant should answer. Either way, the good thing is…the accounts are free.
      Thanks for asking this question!

      Reply
  10. Hi Jan,

    I could not locate “express check out” with the PayPal Business Setup. I talked to two different people at PayPal and they could not help me to locate it either. One of them informed me that if I were to set up express check out then only other people with paypal could use the service. Credit cards could not be used.

    I went to business set up and clicked on “On your website
    Accept credit cards and PayPal on your site.” I was told that they would enable people to use either credit cards or PayPal.

    Any suggestions or commments?

    Pam

    Reply
    • Pam, I’m working on an answer for you. I’ll get back with you as soon as I can.

      Reply
    • Pam, I was mistaken about turning on the Express Checkout in PayPal. We don’t need to do that. I’ve revised this tutorial and it no longer says that you need to do it.

      Reply

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