Coupon Code

Create a coupon code…

Video coming. Here are written instructions.

In this tutorial we will be setting up coupons. Coupons can be a great incentive to get people attending your breakout sessions, onsite presentations, or invitationals to go to your website and purchase products. I’m sure you can think of other ways to use coupons as well. WooCommerce makes it easy to create new and advanced coupons, and also manage existing coupons.

Login to the backend or admin panel of your site.

On the left Menu, point to WooCommerce. If you see Coupons in the fly-out menu then Coupons are activated on your site. If you don’t see Coupons go to WooCommerce>Settings>Checkout>Check the box beside Enable the Use of Coupons. Be sure to Save the page.

To create a new coupon, go to WooCommerce>Coupons>Add Coupon. As you can see, the new coupon page looks a lot like a new page, new post page, and new product page, because a coupon is just a custom post inside WordPress.

This means it behaves much like a custom page or post; you can enter your title, you can go in and change it at any time, you can save it, you can put in a trash bin, and you can restore it if you trashed it by mistake.

Let’s set up a new coupon. Give the coupon a brief code, like tcea, to represent the conference where you are presenting a breakout session. Setting a description for the coupon is just for your purposes, so you remember what this coupon is for. For example, if it’s a coupon that gives a discount on a certain product at a certain time, describe it here, so that when you look at it later, you’ll know exactly what this coupon is.

Go to Coupon Data on the left and click on General

Discount Type:

Now choose what type of coupon this is. It can either be a cart discount coupon; that’s a monetary amount, like $5.00 off what’s in your cart. It can be a percentage cart discount; it can be a product discount, or a percentage product discount.

  • Cart Discount – flat dollar amount discount on all items in a cart
  • Cart % Discount – percentage discount on all items in a cart
  • Product Discount – flat dollar amount discount on a specific product or service
  • Product % Discount – percentage discount on a specific product or service

Coupon Amount:

When you choose one of the options above, set the coupon amount either in a monetary value, or in a percentage value, depending on what you want. You don’t put $ or % symbols. Check each of out in your cart to see what they do.

Allow Free Shipping:

Most of you are already offering Free Shipping, so checking this wouldn’t be necessary. You would only use this if you have Enabled Shipping at WooCommerce>Shipping and weren’t already using Free Shipping.

Coupon Expiry Date:

Next is the Expiry date. Always set an expiry date for any coupon. Coupons are more effective when they are targeted for a specific time period, or when they’re limited in quantity, or both, because that will give people incentive to buy products right now, because they have to, otherwise the coupon will disappear. Maybe you want your coupon to expire 2-3 days after you present to give participants incentive to go to your website quickly, before they forget. Length of time for the coupon is up to you, but be sure to let customers know when the coupon ends.

Now, on the left click Usage Restrictions. Point to the question mark at the end of each field to see a description of each item in Usage Restrictions.

Minimum Spend:

You can set a minimum amount meaning the coupon will only work if people are buying more than a certain amount of money that you set.

Maximum Spend:

You can also enter a maximum subtotal when using the coupon.

Individual Use Only:

This determines whether or not this coupon can be used in combination with other coupons. You need to be very careful about this, because if you don’t check it, and you have a lot of coupons in circulation, then some smart people may figure out a way of applying multiple different coupons on top of one another to get maybe free shipping, plus a discount, plus another discount, plus another discount.

So, unless you are planning to allow people to do that, to stack their coupons, you may want to check this, so that you don’t have a situation where you end up giving products away almost for free.

Exclude Sale Items:

Check this is you don’t want to include items you already have on sale.

Products, Exclude Products, Categories, Exclude Categories:

Click inside each field and you see it prompts you to enter 3 letters of the name of the product or category, then you can choose the product or category you want to include or exclude.

You can apply coupons either to specific products, you can also exclude products from this coupon, or you can either apply to specific categories, or exclude specific categories.

So, you can go on and say this coupon is only available for this specific product, and this specific product category. So, you can say, maybe, the Teach-To book, plus all the DI books, are on sale with this coupon. Or you can say everything in the store is on sale with this coupon, except for Teachin’ the Blues Away CD. You can use this to create highly targeted coupons. So, if you know that there’s a person or a group of people that are very interested in a specific product, you can create a custom coupon just for them, that targets just that specific product for a certain amount of time, and then they can use that coupon to get that specific product.

Email Restrictions:

I’m not exactly sure how you would use this or if you would want to do so.

Now, on the left click Usage Limits. Point to the question mark at the end of each field to see a description of each item in Usage Limits.

Usage Limit Per Coupon:

This sets how many times the coupon can be used. This would be good to set if you wanted the first 10 people who go to your site and and buy something to get the coupon discount…then the coupon no longer works. This would create an urgency to buy.

Limit Usage to X Items and Usage Limit Per User:

I would leave these as unlimited.


  1. Thanks Jan!
    You are always so helpful—if I can do this, anyone can!

    • Thanks, for the nice comment, Debbie! You’ve done great! ~~Jan

  2. Could I create a discount coupon for an onsite and/or invitational training?

    • Hi Ron,
      You should certainly create a coupon code when you’re going to a breakout session or onsite training or invitational. That’s a great way to get folks to your website and also to purchase products from you. Just give out the code at the training or breakout session or invitational. You can test it by adding something to your cart and entering the coupon code. You may have click update cart to see the result. You can try different settings of your coupon this way to make sure you get the effect you want. Also, be sure to put a time limit on the coupon to get folks to go to your site quickly so they won’t forget.

  3. Jan,
    I have two messages on my WooCommerce page of my dashboard. They are as follows:
    WooCommerce Data Update Required

    Your theme (Cronus Child Theme) contains some outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    Do I need to be concerned with them?

    Thanks for your help.

    • Hi Brenda, thanks for this question.

      Click on the link below to see an explanation of what you can do when you see these messages…and you will see these messages every 4-6 months when we update our shopping cart, WooCommerce.
      I have done this for you, but please click to see what you can do in the future when you see these messages.

      Click Here to See the Graphic


  4. I was able to follow the tutorials but when I got to the end it didn’t say anything about saving. I clicked on __ (I don’t remember and I can’t find it now) and I still couldn’t find it on my website so then I clicked on update. I still don’t see it. Where is it supposed to show up? Did I leave out a step?

    • Hi, Merry!
      Yes, always save when you make changes to anything. I looked at WooCommerce>Coupons and I see one you created there. You either saved it or re-did it.
      I took your coupon code and tried it out in your cart. I put an item in your cart, put in the coupon code, applied it, and looks like it’s working. Way to go!
      Let me know if you need more help for anything!


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